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Your search for 'customer feedback' returned 50 results
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How can member feedback be gathered and used by the fitness industry to refine its offering? Jon Nasta reports
HCM issue 7 2015
Having a friendly array of staff and PTs to make members feel welcome is the single most
important factor for loyal gym users, according to a survey of more than one million
customers.
news •
11 Mar 2015
Powrx is now offering an on-site introduction to vibration
training with a year of personal training support to every
customer that purchases a vibration plate from its Pro range.
product innovation •
19 Feb 2015
MD Chris Johnson explains why Pulse is about so much more than just equipment
HCM issue 1 2015
Newly launched customer satisfaction system RatingsPlus is
to be installed in all new Anytime Fitness sites following a
successful trial.
product innovation •
10 Oct 2014
How can health clubs better use the reams of data generated by their in-club software systems to make smarter business decisions? Kate Langrish reports
HCM issue 10 2014
Online gym pass provider PayasUgym will soon begin testing Bitcoin as a form of
payment across its network, paving the way for more than a third of UK gyms to
be able to sell membership via the cryptocurrency.
news •
23 Sep 2014
A new query builder and business intelligence tool – eyeQ – has been brought onto the leisure market
HCM issue 9 2014
Anytime Fitness Basingstoke has trialled a new customer
feedback solution called RatingsPlus ahead of its official
launch later this year.
product innovation •
12 Aug 2014
The launch of Gladstone's mobile booking app at Edinburgh Leisure sites has brought great benefits to both customers and staff
HCM issue 6 2014
Do free guest passes work as a means of winning new members, and what are the alternatives?
HCM issue 5 2014
payasUgym.com's Neil Harmsworth offers his thoughts on delivering an effective online sales strategy
HCM issue 2 2013
A new 10-year partnership between Vale of Glamorgan Council, Wales, and Parkwood
Community Leisure has kicked off with £3m worth of investment officially opened
at two local leisure centres.
news •
24 Jan 2013
Clubs can now sign up for the 3rd annual Members' Choice Health Club Awards in partnership with Health
Club Management.
news •
14 Dec 2012
Former Commonwealth Games gold medalist boxer Jamie Arthur and his wife Karen have helped
regenerate a local community space in rural south Wales into a inspiring training space and health club.
news •
05 Jul 2012
Leisure trust Tone has begun building work on the second of its Feel Good Factory-branded ladies only gym spaces.
news •
08 Mar 2011
On K2’s third anniversary last month, the management of the leisure centre in Crawley was handed over to Freedom Leisure, in partnership with Greenwich Leisure and Crawley Borough Council.
news •
05 Dec 2008
Feedback provided by users of facilities operated by Edinburgh Leisure has shown that 83 per cent rated their overall satisfaction as ‘excellent’ or ‘good’ while 88 per cent would recommend the trust to others.
news •
09 Jan 2007
Greens Health and Fitness has appointed three general managers at its Shipley, Wakefield and Edinburgh clubs.
news •
08 Jun 2006
The Nautilus Health & Fitness Group is to launch its new line of commercial StairMaster treadmills at Leisure Industry Week in Birmingham next week.
Nautilus Group managing director, Andrew Dick said: "The new ClubTrack contains a number of upgraded features which have come as a direct result of customer feedback."
news •
10 Sep 2003
Latest News
US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of ...
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Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
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Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
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Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
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US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
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The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
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There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
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While British adults are the most active they’ve been in a decade, health inequalities remain ...
HCM promotional features
Sponsored
“Nuffield Health has 8,300 assets that are outside the original manufacturer’s warranty and are now being maintained by ServiceSport UK ”
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM magazine
HCM People
Dr Jonathan Leary
Founder, Remedy Place“It was as though the whole world woke up at the same time”
HCM magazine
As health club operators move to incorporate recovery into their
offerings to meet growing consumer demand, Steph Eaves takes a
look at what cryotherapy and ice bathing can add to the equation
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
HCM magazine
As more people join clubs to support their mental
health, fitness professionals need to be empowered to
take a holistic approach. Kath Hudson shares useful
tools discussed at the ACE summit on mental health
HCM magazine
“Go Fit’s value proposition is overwhelming. It makes us very attractive to a lot of people”
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Featured supplier news
Following a hugely successful event last year in Split, Croatia, W3Fit EMEA, is heading to
the Chia Laguna resort in Sardinia from 8-11 October.
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Company profiles
Founded in 2007 in Gersthofen, Germany, miha bodytec is the market-leading supplier of Electro Muscle ...
Company profiles
The company’s core business is the provision of facility development and support for local authorities, ...
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